Shipping policy

At GRASS CAN, we are committed to delivering your orders quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Due to high demand, processing times may occasionally take slightly longer during peak seasons or promotional periods.

Shipping Times

United States

Estimated delivery: 5–12 business days

United Kingdom

Estimated delivery: 6–10 business days

Europe

Estimated delivery: 6–12 business days

International Orders

Estimated delivery: 8–15 business days

Shipping times may vary depending on your location, customs processing, weather conditions, or courier delays.

Worldwide Tracked Shipping

We offer worldwide tracked shipping on all orders. Once your order has shipped, you will receive a tracking number via email.

Order Tracking

Customers can track their order anytime using the tracking number provided after shipment confirmation.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order. GRASS CAN is not responsible for packages delivered to incorrectly entered addresses.

Lost or Delayed Packages

While we work closely with our shipping partners, delays may occasionally occur that are outside of our control. If your package is significantly delayed, contact our support team and we’ll assist you.

Customs & Import Taxes

International customers may be responsible for customs duties, import taxes, or additional fees charged by their country. These fees are not included in our prices or shipping costs.